Malanda
phone
address
21 James Street Malanda, QLD, 4885
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Testimonials

Ken & Anne Cork

Barrine

Hi Mark I wanted to thank you so very, very much for your support and all the hard work you've done for us. Also many thanks for the gifts. It has been a pleasure and honour to work with you! You actually do the real estate industry proud with your integrity, generosity and your genuinely caring nature. We are so, so pleased that it was YOU who sold our home - you certainly worked hard enough and deserved the sale!! I am singing your praises to various people who plan to put their properties on the market some time in the future. Cheers from the Corkies

Online Survey response

Atherton Tablelands

Local agent did a great job. Thanks

Online Survey response

Atherton Tablelands

Keeping up Elders reputation of supporting rural insurance holders.

Tenant

Malanda

I have just recently dealt with Elders Malanda and my experience has been fantastic. Peta Hooper, Rental Property Manager has provided outstanding service above and beyond her scope of practice. If all people could provide service like Peta, small business would be a great success. I will highly recommend Elders Malanda to all. Thanks again

Robert & Lucille Squillari

Millaa Millaa

Susan Bucknell, Sales Representative We were very pleased with the way you conducted the sale of our property at Millaa Millaa. You always rang and arranged a time for an appointment & there was always feedback. We highly recommend you and have given your name to people we know would like to sell. Thank you.

David

Atherton

Good morning Peta, In the past I have unfortunately encountered horrible real estate agents, which in all honesty, I believe were unethical. However, the friendly service, approachability, availability for phone calls and respect you have treated me with as a tenant renting for over a year and a half has been an absolute delight, thank-you for your outstanding service as a property manager. Unfortunately, I have had to leave the Atherton area and it is most unlikely I will encounter the same level of professionalism again in a real estate. Wishing you all the best in the future. David

Online Survey response

Atherton Tablelands

Very happy with the efficiency with which the claim was handled. Was pleased to receive a phone call to detail what was happening with the claim before it was finalised.

On line survey

Atherton Tablelands

Brilliant service and brilliant during the whole process of the claim. It was extremely quick, efficient and friendly. Absolutely 100% satisfied. Thank you.

Angleine Griggs

Atherton Tablelands

Alex & Peta have been awesome in attending to entry/stay - problems encountered as in water leaking & vacate & finding a new hoome - it's been our least stressful move.

Jan & Don

Barrine

We recently purchased via Mark Loftus. We have been very impressed with his professionalism. Having been a buyer and seller for over 40 years we have had a range of experiences. Mark, because of his responsiveness, warmth and straightforwardness is at the top level. Certainly if we seek to buy or sell again in this area, Mark will be our agent of choice. Mark worked for the seller but got the balance correct.

Carol and John

Barrine & Atherton

John and myself have no hesitation in recommending Mark Loftus as a fantastic real estate person, he actually listens, makes an honest assessment of a property and then sells it.

Doris

Malanda

Thank you for your patience and ability to back off and understanding my situation. You have great customer service. The Gift Pack was a lovely touch.

Business Owner

Atherton Tablelands

I had a business insurance policy with a major insurer in Brisbane. As my Business is local I wanted to explore the possibility of a policy with a local provider for obvious reasons. I provided the annual premium figure which I quickly found out was very competitive. Natalie from Elders Insurance Tablelands did not stop until Elders had come in under the Annual Premium Price set by the major insurer from Brisbane. Thank Natalie for your hard work & determination.

Steve Shave

Atherton & Mareeba

As a small retail business owner I have a number of specific insurance needs that have changed as my business has grown and developed over the years. Jeanette Suffield and her Elders team, whom I've been dealing with for almost a decade, have always been able to meet those changing insurance needs. I have made more than a dozen claims in my time with Elders and they have been dealt with seamlessly. Working with a team like Jeanette's really does take the stress and effort out of making a claim. A quick phone call is all that is required to get things resolved. I really appreciate the fact that Jeanette takes the time to visit me, sit down and discuss my needs each year. I'm dealing with a real person and not just a voice on the end of the phone with their scripted responses. Efficient, effective, personalised service is a big benefit and means a lot to a regular claimant like myself. I believe Jeanette's team set a benchmark example for others in her industry to follow.

Elders Insurance Clients

Atherton Tablelands

I have referred many of my clients to Elders Insurance! 21/07/16 The team at Elders went above and beyond to assist us at an extremely distressing time with our rental. Making the whole process, easy and hassle free. Can't thank you enough. 10/10 23/09/2016 Thank you fro the prompt efficient service. 23/09/16 Anne was awesome and the delay in getting the claim sorted is no reflection on the staff or the repairers. It was totally because of the weather. Anne is an asset to your organisation. 02/0/16

Online survey

Atherton Tablelands

Excellent, helpful, friendly people

Jo-Anne

Yungaburra

Loz Mackey - Sales Representative You made the journey of the purchase of my home an absolute delight. You go abovve & beyond!

Online Survey response

Atherton

Keep up the excellent work. The girls at Elders handle all of my insurance with is substantial and I would like to commend the team. They are always efficient and handle my claims with the utmost expediency and are always polite and charming. Keep it up Elders. You guys are the best.

Elders Insurance Cients

Insurance Client Feedback following claims: * Excellent service and would highly reommend the Girls at Tolga to everyone *Excellent, helpful, friendly people *Brilliant service and brilliant during the whole process of the claim. It was extremely quick, efficient and friendly. Absolutely 100% satisfied. *Easy, Fuss Free, Friendly, Successful, Helpful and Efficient. Thank you very much.

Regina

Landlord, Hervey Bay

We are very happy with the service provided by Peta. She keeps us informed and is always friendly, professional and takes our concern into account.

Steve & Lorraine Pease

Peeramon

To the Elders Staff Thank you for selling our property, especially a big thank you to Loz.

On line Survey

Atherton Tablelands

We were very impressed with how quickly our claim was handled. This was the first claim we have had since having insurance with you and were very happy with your service.

Online Survey response

Atherton Tablelands

Treated our unfortunate circumstances with compassion and efficiency.

Carolyn (Landlord)

Barrine

Service is great -Thanks

Pacific Coast Eco Bananas, Australian Eco Bananas

Innisfail

Insurance and Legal services are the two necessary evils all businesses dread and feel are a waste of money. Unfortunately if you need to make a claim it means there has already been a disastrous event in your personal or business life. Our experience and history with Jeanette has evolved a situation where we now look at our insurance as an asset to our business. Rising costs are constantly forcing us to review the level of cover we can afford but what money we spend is respectfully seen as a protection asset. This is mainly due to the relationship we have developed with Jeanette Suffield over the past 15 years.

Lorraine & Ashley Harris

Malanda

Rental Property Services by Malanda Staff In a previous tenancy Peta Hooper was our Property Manager and we always found her services to be of such a high professional and friendly standard that we decided to return to the same agency for our current rental. This time Alexandre Nasser is providing the same high professional and freindly services. She consistently acts promptly on any property issues we raise, keeps us informed of progress on these issues, and gives timely feedback on when tradesmen will be arriving. When Alex isn't available Peta is always delightful to deal with again, providing the same high quality of service. Jeanette I congratulate you on both of these staff, and sincerely thank both Peta and Alex for their services during both our past and current rentals.

Online Survey

Atherton Tablelands

Easy, Fuss free, Friendly, Successful, Helpful and Efficient. Thank you very much.

On line Survey

Atherton Tablelands

Claim was handled promplty and matter was resolved quickly. Thank you

Robert Lees

Malanda

The staff were very helpful. I have no complaints as regards the service I received. (Tenants)

Cynthia Giulany

Tarzali

Our property manager, Peta has been wonderful property manager. Elders are great to rent through. Very nice & helpful staff. Awome job guys!!

Online Survey response

Atherton Tablelands

Natalie is always a pleasure to deal with. Our claim was resolved very quickly.

Arthur Matthews

Malanda

I can't say enough about the staff at your Malanda branch. I found them to be professional in their approach to selling my property. I will recommend and use them again in finding my new dwelling. It was a pleasure doing business with you.

Online Survey response

Atherton Tablelands

As a long term client of Elders, we are once again hearten by the Company's professional approach, once our committed clientele had been reiterated. Consequently, we will continue to recommend your product to our associates. There is, however, a very definite need for the insurance industry to review the process by which it establishes the proportional risk to property/assets insured in Queensland now that the high climatically driven risk has moved to southern Queensland at the traditional on-going expense to north Queenslanders.

Online Survey response

Atherton Tablelands

Appreciate your prompt and effective service on this (team at Elders Insurance Tolga)

Online Survey response

Atherton Tablelands

I always recommend you to my clients and friends. I am never happy with the amount that I have to pay for insurance but your company is only in line with all others if not a little cheaper. The staff is always friendly and polite no matter what the situation is.

Online Survey response

Atherton Tablelands

Very helpful in sorting out a quick outcome

Leon Kyle

Atherton Tablelands

I have only positives to say about Elders in Tolga. The ladies I deal with are always very helpful. I have recently had to make a claim. I must say this was completely painless. A personal shout out to Kirby. Thanks for your help. I will continue to promote Elders to my network.

Online Survey response

Atherton Tablelands

There was a little delay for the supplier to be paid, not sure what the reason was. But all good now. Thank you